Privacy Policy | Concord Lighting

Concord Lighting Privacy Policy

At Concord Lighting, you are free to browse our Website without the need to register or to establish an account with us. You can thus, browse most of our site’s pages with no need to identify yourself. While we may track our visitors’ Internet domain address to study information for trends and statistics of our users, individual visitors to our site remain anonymous unless or until the visitors disclose their identity.

But keep in mind that you implicity disclose information about yourself if you join any of our special programs, sign up for our e-mail list, save products you viewed in an online portfolio, review a product, enter a contest or purchase products online.

If you perform any of the actions described in the paragraph above, we will ask you for your name, e-mail address and ZIP Code. We may also ask you for your street address or other information. If you place an order on our Website, you will need to provide information such as your name, shipping address and payment information such as credit-card number, expiration date and card-identification number. If you do not provide this information, you will not be able to order products on our Website or use certain other of our online services.

When you provide personal information about yourself, Concord Lighting may use it for certain business purposes, including confirmation of your order and creation of a record of your online purchases. In addition, we may use your personal information to help us offer you benefits such as reward programs or to send you information about products and special offers. We may also make use of your personal information to get in touch with you in the event we experience difficulty in processing your purchase.

Furthermore, we may use the personal information you provide in a combined fashion online, in our stores or through catalogs. This may include personal information about you and your order. That combined information may be used to improve and to personalize your shopping experience with Concord Lighting online or to correspond with you online or offline concerning products or events that you may have an interest in.

Concord Lighting does not sell, rent or share e-mail addresses with any third-party entities, with the exception of a limited number of business partners. Furthermore, we do not share your credit-card information with any person, business or other organization except your credit-card provider. But certain other information about you may be combined with information that is publicly avbailable, possibly including information we receive from creditable companies that we have chosen to analyze data we collect.

Concord Lighting has established relationships with certain business partners who have been determined to be responsible and trustworthy and whose policies regarding privacy are similar to ours. We may share or cross-reference certain information with our business partners, including personal information about you and your orders. This permits those businesses to contact you about products, services or both that you may be interested in.

Furthermore, if and when we provide or offer products, services, contests, promotions or sweepstakes in partnership with another company, both we and the other company may cross-reference our databases on customers to seek customers of both companies. Both Concord Lighting and the other business may make use of that existing information to create future promotional opportunities and to carry out promotional or contractual obligations.

When we carry out promotions and contests either on our own or in partnership with other companies, those customers who opt to participate in them may be asked for personal information in order to participate. To notify winners or carry out promotional obligations, this information may be used by Concord Lighting and any other company involved in the project.

If you review a product on our Website, information that you provide about yourself is collected for us by a third-party vendor, including your e-mail address. These comments are reviewed by Concord Lighting and by the third-party vendor. This personal identification you provide as part of your product review is covered by the Concord Lighting privicy policy as described here and by our Terms of Use policy. This incudes your e-mail address. We will post product reviews at our sole discretion. If you provide a product review through this Website, you are granting Concord Lighting and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, modify, adapt, reproduce, publish translate, create derivative works from, distribute and display this content in any media anywhere in the world.

This privacy policy includes and covers information gathered on visitors to the ConcordLighting.com Website when customers order products, join our e-mail lists, create product reviews or use our online services. This includes information collected through Concord Lighting retail stores. If you would like to ask us not to share your name and address with other marketing organizations, please contact us at (insert e-mail address link). Concord Lighting reserves the right to disclose your personal information when we believe it is needed to identify, contact or bring legal action against persons or entities that may be causing you, Concord Lighting or other parties injury. When we have reason to believe the law requires us to disclose personal information, we may do so.

E-Mail Referrals and Privacy
The code of conduct and rules stated above applies to e-mail messages that you send to us while using one of our “e-mail to a friend” tools or “refer a friend” promotional activities. Concord Lighting will send the requested information the the third party specified. That third party will then have the choice of declining to receive additional information from us.

Security
Your concerns about privacy and security are important to Concord Lighting. In order to serve your needs, we protect the personal information you give us, including credit-card numbers, by using Secure Sockets Layer (SSL) software. This software encrypts the information that you give to us and makes it significantly more secure, statistically, to purchase products with us than when you use your credit card through many other retail outlets. Visitors using Microsoft Internet Explorer 3.0 or higher, Netscape Navigator 2.0 or higher or America Online 3.0 or higher benefit from this encryption.

Protection Against Fraudulent Charges
Concord Lighting is pleased to offer a guarantee of safe shopping. In the event that a third party procures your personal information as a result of a purchase made through Concord Lighting and then uses that information to perpetrate credit-card fraud, you can be assured of being protected. In accord with the Fair Credit Billing Act, your financial institution may hold you liable for up to $50.00 of fradulent charges. If your financial institution deems you liable for any portion of that $50.00, Concord Lighting will cover the entire $50.00

Concord Lighting will protect you against such liability provided the unauthorized use occurred through no fault of your own through a purchase made on the secure server of Concord Lighting. If your credit card is used in an unauthorized manner, you must inform your credit-card company according to its rules and procedures governing fraud.

Cookies
Concord Lighting, like many other online retailers, employes a technology called cookies. A cookie is a small amount of data that is sent to your computer’s browser then is stored on your hard drive. This allows us to help retrieve data you may have stored on our Website. As an example, we use cookies to aid in the retrieval of products that you have saved in certain areas of our Website. If you would like to prevent your browser from accepting new cookies, most browsers will give you instructions under the Help menu. But keep in mind that cookies help you make fullest advantage of the functionality of the Concord Lighting Website. We suggest that you do not defeat the cookies function of your browser.

From time to time, Concord Lighting may use third-party advertising companies to present ads on our behalf. These companies may use cookies and action tags (sometimes called single-pixel gifts or Web beacons) to measure the effectiveness of their advertising. The information collected by these third parties via cookies and/or action tags is anonymous and is not relatable to you. By our contract, these third parties are prevented from sharing the described information with anyone other than Concord Lighting or our advertising service providers. But Concord Lighting respects your privacy and your right to decline inclusion in such services. For more information or to learn more about how to decline this type of activity, please visit the Network Advertising Initiative (click here). If you decide to opt out, an “opt-out cookie” will be placed on your computer. You will have to return to the link above to re-select your preference if the cookie or removed or deleted or if you upgrade your browser of if you visit Concord Lighting from another computer.

E-mail List Opt-Out
You may opt out of our e-mail list at any time if you have joined it. Just visit our E-Mail page and follow the directions there. Or you may also call (insert phone number). Instructions on how to opt-out are also provided with each e-mail message you receive from Concord Lighting. If you decide to opt-out, we will delete your address from our list within 48 hours, and you will receive no future mailings from us.
If you delete your e-mail address from our mailing list, Concord Lighting may from time to time supply a list of removed e-mail address to our advertising partners, in compliance with the CAN-SPAM legislation. We do this to make sure that those e-mail addresses to not receive new offers from us through our advertising partners.

Catalog Mailing List Opt-Out
We may from time to time mail you a printed catalog, if you purchase an item from Concord Lighting. If you’d rather not receive this catalog, you may cancel the service at any time by sending an e-mail to (insert e-mail link). Please put “remove” in your subject line and include your name and address in the main portion of your e-mail message. Alternatively, you may call us at (insert phone number). We will delete your name and address from our mailing list within two weeks of your request. Because of the nature of catalog mailing, you may continue to receive mailed catalogs as long as 90 days after your request.

Protection Of Children
Protecting the safety and privacy of children is of great importance to us. The Concord Lighting Website is designed for general audiences. We do not allow children under 18 years of age to purchase products through our site. Those under the age of 18 may purchase products from our Website only with the involvement of a parent or guardian.

Third-Party-Site Links
On the Concord Lighting Website, you may find links or frames from other Websites that are owned and operated by different companies. We have no control over these companies, and their privacy policies may not be the same as ours. We suggest that you read the posted privacy policies of these sites before offering any personal information.

Changes To Policies
If Concord Lighting changes our policy in whole or in part, we will place a notice on our Website. The revised policy will apply to all current and past users of our Website, and they will replace any prior policies. This policy was posted in (month) or (year) and last updated in (month) or (year).